Contact Us

Keep in touch with your
SKYPASS Visa cardmember services and more.

 

Contact UsSKYPASS Visa Credit Cards 

SkyBlue, Classic & Secured Cardmember Services:

General inquiries or to report lost or stolen card:
24-hour Cardmember Service: 866-286-8472
We accept relay calls

Outside the United States: 701-461-1906 (call collect)

Signature Cardmember Services:

General inquiries or to report lost or stolen card:
24-hour Cardmember Service: 866-359-4771
We accept relay calls

Outside the United States: 701-461-1573 (call collect)

Signature Benefits:
Visa Warranty Manager Service: 800-VISA-911
Travel & Emergency Assistance and Auto Rental Insurance: 800-847-2911
Hotel & Motel Insurance and Lost Luggage Insurance: 800-348-8472 or 804-673-1164 (call collect)

Business:

General inquiries or to report lost or stolen card:
24-hour Cardmember Service: 866-249-3790
We accept relay calls

Outside the United States: 701-461-1907 (call collect)

Send payments:

U.S. Bank National Association
Cardmember Service
P.O. Box 790408
St. Louis, MO 63179-0408

Make sure to include your account number in the memo area of your check.

General/Billing inquiries:

Consumer:
U.S. Bank National Association
P.O. Box 6352
Fargo, ND 58125-6352
Business:
U.S. Bank National Association
P.O. Box 6353
Fargo, ND 58125-6353

Email Us

For questions specific to an existing account, please Login to Online Banking to authenticate that you are the account owner:

  1. Log in to Internet Banking 
  2. Under the “Customer Service” tab, select “Contact Us”
  3. Select  "Email Us"

For general questions about the SKYPASS Visa Card program, contact us by email. 

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We may change APRs, fees, and other Account terms in the future based on your experience with U.S. Bank National Association and its affiliates as provided under the Cardmember Agreement and applicable law.

The creditor and issuer of these cards is U.S. Bank National Association, pursuant to a license from Visa U.S.A. Inc. and these cards are available to United States residents only.

In the event of discrepancy between the English and Korean languages on this document, the English version will prevail.

©2017 U.S. Bank National Association.

U.S. Bank National Association • 200 South Sixth Street Minneapolis, MN 55402

Account must be open and in good standing to earn rewards and benefits. Upon approval, please refer to your Cardmember Agreement for additional information.