Contact Us

SkyBlue, Classic & Secured Cardmember Services:

General inquiries or to report lost or stolen card:
24-hour Cardmember Service: 866-286-8472
TDD: 888-352-6455
Outside the United States: 701-461-1906

Signature Cardmember Services:

General inquiries or to report lost or stolen card:
24-hour Cardmember Service: 866-359-4771
TDD: 888-352-6455
Signature Benefits:
Visa Warranty Manager Service: 800-VISA-911
Travel & Emergency Assistance and Auto Rental Insurance: 800-847-2911
Hotel & Motel Insurance and Lost Luggage Insurance: 800-348-8472 or 804-673-1164 (collect)

Business:

General inquiries or to report lost or stolen card:
24-hour Cardmember Service: 866-249-3790
TDD: 888-352-6455
Outside the United States: 701-461-1906

Send payment:

U.S. Bank National Association ND
Cardmember Service
P.O. Box 790409
St. Louis, MO 63179-0409

Make sure to include your account number in the memo area of your check.

General/Billing inquiries:

Consumer:
U.S. Bank National Association ND
P.O. Box 6352
Fargo, ND 58125-6352
Business:
U.S. Bank National Association ND
P.O. Box 6353
Fargo, ND 58125-6353

Email Us

For questions specific to an existing account, please Login to Internet Banking to authenticate that you are the account owner:

Login to Internet Banking
Click the "Customer Service" link in the left-hand navigation
Select "Email Us"

For general questions about the SKYPASS Visa Card program, contact us by email.

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We may change APRs, fees, and other Account terms in the future based on your experience with U.S. Bank National Association ND and its affiliates as provided under the Cardmember Agreement and applicable law.

The creditor and issuer of these cards is U.S. Bank National Association ND, pursuant to license from Visa U.S.A. Inc. and these cards are available to United States residents only.

In the event of discrepancy between the English and Korean languages on this document, the English version will prevail.