Frequently Asked Questions
How to Apply
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Do I have to be a U.S. resident to apply for the SKYPASS Visa card?
Yes, you need to have a permanent U.S. residence to apply for the SKYPASS Visa card. This ensures the bank is able to verify your information for a credit card. Of course, you can use your SKYPASS Visa card worldwide.
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How do I apply for a SKYPASS Visa card?
Apply online or call 866-SKYPASS ext. 4005 (866-759-7277 ext. 55442) to apply by phone.
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Can I receive a SKYPASS Visa card without being a SKYPASS member?
Yes. If you do not currently have a SKYPASS frequent flyer member number, one will be assigned to you. All of your SKYPASS miles will accumulate to one mileage account with Korean Air. A SKYPASS number starting with BA is required.
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Can I use my spouse's SKYPASS member number to apply for a SKYPASS Visa card?
No, the primary SKYPASS Visa cardholder's name must match the SKYPASS member name and associated frequent flyer number. However, if you’d like additional cards for a family member, please call 866-286-8472 to request information.
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How long will it take to receive my card?
You will receive notification of the status of your application within 7-10 business days.
Member Benefits
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How will I be rewarded for using the SKYPASS Visa card?
You'll receive one mile for every dollar spent (or one mile for every $2 on the No Annual Fee Card) using your card at millions of locations that accept Visa credit cards. These miles are combined in your Korean Air SKYPASS account with the flight miles and SKYPASS partner miles earned with Korean Air and SkyTeam partners.
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What are some of the other benefits of the SKYPASS Visa card?
- Earning Power
Use the SKYPASS Visa card for all purchases from airline tickets to hotels to gas and groceries to big-ticket items like computers and personal digital assistants to monthly recurring charges (mortgage, utilities, daycare services, or tuition). - Automatic Bill Payments
Pay all of your bills with your SKYPASS Visa card. Contact merchants or service providers for exact details and acceptance. - AutoPay
Pay your SKYPASS Visa card bill from any checking or savings account in the United States. - Free Internet Banking
Sign-up via usbank.com to make transactions on your SKYPASS Visa card including transfers from checking or savings accounts, cash advances and payments. You will have the ability to view your credit card statement online. For Business cardmembers, you will also be able to view and manage your business expenses online. - Telephone Transfer
Sign-up to make a payment on your SKYPASS Visa card from a U.S. Bank checking or savings account via the telephone. - Phone Pay
Sign-up to make a payment on your SKYPASS Visa card from ANY checking or savings account in the United States. - Convenience Checks
Contact Customer Service for convenience checks that allow you to make purchases from your SKYPASS Visa card.
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Are there limits to earning miles on the SKYPASS Visa card?
No, there are no mileage caps on any of the SKYPASS Visa cards.
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What are the additional features for U.S. Bank Checking or Savings account holders?
U.S. Bank Overdraft Protection
Your SKYPASS Visa card protects your U.S. Bank Checking account from overdrafts in $25 increments up to your available credit limit, with the same APR as your Visa card.
Your SKYPASS Visa card protects your U.S. Bank Checking account from overdrafts in $25 increments up to your available credit limit, with the same APR as your Visa card.
Expanded Account Access
You can use your SKYPASS Visa card to access your U.S. Bank Credit, Savings, and Checking accounts at any U.S. Bank ATM.
Telephone Transfer
You can transfer funds between your U.S. Bank accounts and your credit card account using your touch-tone phone. It's an easy and convenient way to pay your monthly bill.
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How many miles are required to join the Morning Calm Club?
- 50,000 or more flown miles on Korean Air; or
- 50,000 or more miles on Korean Air and SKYPASS partners, including SKYPASS Visa, combined (at least 30,000 flown miles on Korean Air); or
- 40 qualifying flights1 on Korean Air.
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How do my SKYPASS Visa purchases help me reach and maintain Morning Calm Club Membership?
Up to 20,000 miles earned from SKYPASS Visa (net) purchases can be counted towards Morning Calm Club membership. The other 30,000 miles must be accumulated through flight miles on Korean Air.
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How long is Morning Calm Club membership valid for?
- Accumulation of additional 30,000 or more flown miles on Korean Air
- Additional 20 qualifying flight segments on Korean Air
- Accumulation of additional 30,000 or more flown miles on Korean Air and partner companies combined, provided that at least 20,000 miles or 15 qualifying flight segments are on Korean Air
Two (2) years. During the two-year Morning Calm Club membership period, fulfillment of any one of the following conditions will automatically extend the membership validity for the next two years2.
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I have a $100 Korean Air discount coupon that hasn’t yet expired. Can I still use it?
Yes, any unused $100 Korean Air discount coupons issued by SKYPASS Visa program will be valid until the date of expiration as listed on the coupon.
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Will I still receive my two (2) Korean Air VIP Lounge Coupons?
Yes, SKYPASS Visa Signature and Business primary cardmembers will receive two (2) Korean Air VIP Lounge Coupons each year, 8 to 10 weeks after your annual fee is paid, provided the SKYPASS Visa card is open and in good standing at time of renewal. Annual fee must be paid in the month it is due to be eligible for Lounge Coupons.
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NEW - How and when will I receive the two (2) Korean Air VIP Lounge Coupons?
Beginning in January 2011, Lounge Coupons will be mailed in the primary cardmember's monthly statement, 2 months after the annual fee is paid. For example, if the annual fee is paid in February, the primary cardmember will receive the two (2) Lounge Coupons in the April statement.
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I am enrolled to receive only Online Statements. How will I receive my annual lounge coupons?
Online statements will continue to be sent electronically each month. However, the month in which the lounge coupons are to be sent, a paper statement along with 2 VIP lounge coupons will be mailed to your mailing address on file. Please be sure to keep your mailing address up to date.
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What are the terms and conditions of the Lounge Coupons?
Offer valid in conjunction with Korean Air and cannot be used with tickets issued by other airlines. Lounge coupon is valid for one (1) Lounge use only and must be surrendered upon entering a Korean Air Lounge. To access a Korean Air Lounge in North American Korean Air gateway cities and in Incheon, or to access KAL Prestige Lounge or KAL Concourse Lounge at Incheon en route to final destination, proceed directly to the Lounge with the Coupon. Lounge access is subject to space availability.
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Will I still receive the annual Bonus Miles at renewal?
Yes, allow 8 to 10 weeks after the annual fee is paid for your annual renewal Bonus Miles to be awarded to your SKYPASS account3.
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Who should I call if I have questions regarding the Lounge Coupons and annual Bonus Miles at renewal?
Call U.S. Bank Cardmember Service at 800-286-8472 if your call is regarding when you will receive your Lounge Coupons and annual Bonus Miles at renewal.
Call Korean Air Service Center at 800-438-5000 if you have questions regarding the use of a coupon you have already received.
Call Korean Air Service Center at 800-438-5000 if you have questions regarding the use of a coupon you have already received.
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Will I still earn Double Miles on Korean Air ticket purchases?
Yes, SKYPASS Visa Signature and Business cardmembers will earn Double Miles on Korean Air ticket purchases.
Basic Card Facts
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What's the difference between a Secured card, a No Annual Fee card, a Classic card, a Signature card and a Business card?
View the Card Comparison page for more details on the SKYPASS cards.
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Can I only use the SKYPASS Visa card for purchases with Korean Air?
The SKYPASS Visa card works just like any other Visa card for purchases at millions of locations worldwide that accept Visa credit cards.
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Do I need to have a separate SKYPASS frequent flyer number for my personal card and business card?
No. All of your Korean Air SKYPASS miles will accumulate to one SKYPASS number, even if you have a personal and business card.
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I will have more than 2 additional cardholders for the SKYPASS Visa Business account. Can I accumulate all the miles under my SKYPASS number?
Miles will be awarded to the individual cardmembers only. With the SKYPASS Visa Business card, all miles accumulated on employee cards will accumulate to the employee's SKYPASS frequent flyer account.
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Can I use the SKYPASS Visa card for instant cash at ATMs?
Yes, you can use your SKYPASS Visa card for cash advances at ATMs that accept Visa credit cards. Cash advances do not earn mileage.
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Why is there an annual fee on most SKYPASS credit cards when I can get almost any card with no annual fee?
Mileage credit cards affiliated with an airline that offer miles for card usage generally charge an annual fee. Alternatively, SKYPASS Visa does offer the SkyBlue SKYPASS Visa card with No Annual Fee that earns 1 SKYPASS Mile for every $2 in net purchases. Once you start using your card for all your purchases, you'll be on your way to a free flight ticket with Korean Air and other SkyTeam partners.
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Is the APR competitive?
The APR is competitive for credit cards that offer rewards. You pay no interest on purchases when you pay your bill in full by the payment due date each month.
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Can I access my SKYPASS Visa card account online?
Yes. Enjoy managing your account in the privacy of your own home or while you’re traveling via the Internet. Enroll now it's free!
Additional Questions
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How do I change my Overlimit Coverage preferences?
Your preferences can be updated 24/7 within Internet Banking. Learn More.
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What steps can I take to help maintain good credit?
Visit usbank.com/creditwellness for helpful information about how credit can play a role in your life.
SKYPASS Visa Cardmembers enrolled in Internet Banking can now obtain their Experian® Credit Score – at absolutely no cost! Learn more.
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Is customer service available in Korean?
Yes. Just call 866-286-8472 (866-249-3790 for Business). You’ll have the choice of connecting to a Korean-speaking customer service representative or using the automated 24-hour voice response system. The voice response system allows you to access detailed information about your account in English as well as in Korean.
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Who should I call with questions about my SKYPASS Visa card?
Contact 24-hour Cardmember Services with any questions about your card.
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How can I keep up-to-date on SKYPASS Visa news and offers?
Enroll or update your email address to receive SKYPASS Visa news.
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How can I download files or view my online statements using Internet Explorer version 8?
- Go to: Tools > Internet Options
- Select the Advanced tab
- Scroll down to the Security section and uncheck 'Do not Save Encrypted Pages to Disk' setting
Users that are unable to download files or view online statements should change the 'Do not Save Encrypted Pages Setting' in the Security section. To change this setting:

