Keep in touch with SKYPASS Visa® Cardmember Services and more

Select Cardmember Services:

General inquiries or to report lost or stolen card:

24-hour Cardmember Service: 866-359-4771
We accept relay calls

Outside the United States: 701-461-1573 (call collect)

SkyBlue, Classic, and Secured Cardmember Services:

General inquiries or to report lost or stolen card:

24-hour Cardmember Service: 866-286-8472
We accept relay calls

Outside the United States: 701-461-1906 (call collect)

Signature Cardmember Services:

General inquiries or to report lost or stolen card:

24-hour Cardmember Service: 866-359-4771
We accept relay calls

Outside the United States: 701-461-1573 (call collect)

Signature Benefits:

Visa Warranty Manager Service: 800-VISA-911, (800-847-2911)

Travel & Emergency Assistance and Auto Rental Insurance: 800-VISA-911, (800-847-2911)

Lost Luggage Insurance: 1-800-757-1274, or call collect outside the U.S. at 1-804-673-6496

Business Cardmember Services:

General inquiries or to report lost or stolen card:

24-hour Cardmember Service: 866-249-3790
We accept relay calls

Outside the United States: 701-461-1907 (call collect)

Send payments:

U.S. Bank National Association
Cardmember Service
P.O. Box 790408
St. Louis, MO 63179-0408

Make sure to include your account number in the memo area of your check.

General/Billing inquiries:

Consumer:

U.S. Bank National Association
P.O. Box 6338
Fargo, ND 58125-6338

Business:

U.S. Bank National Association
P.O. Box 6338
Fargo, ND 58125-6338

Email Us

For questions specific to an existing account, please Login to Online Banking to authenticate that you are the account owner:

  1. Log in to Online Banking
  2. Under the “Customer Service” tab, select “Contact Us”
  3. Select "Email Us"