Contact Us
Keep in touch with SKYPASS Visa® Cardmember Services and more
Select Cardmember Services:
General inquiries or to report lost or stolen card:
24-hour Cardmember Service: 866-359-4771
We accept relay calls
Outside the United States: 701-461-1573 (call collect)
SkyBlue, Classic, and Secured Cardmember Services:
General inquiries or to report lost or stolen card:
24-hour Cardmember Service: 866-286-8472
We accept relay calls
Outside the United States: 701-461-1906 (call collect)
Signature Cardmember Services:
General inquiries or to report lost or stolen card:
24-hour Cardmember Service: 866-359-4771
We accept relay calls
Outside the United States: 701-461-1573 (call collect)
Signature Benefits:
Visa Warranty Manager Service: 800-VISA-911, (800-847-2911)
Travel & Emergency Assistance and Auto Rental Insurance: 800-VISA-911, (800-847-2911)
Lost Luggage Insurance: 1-800-757-1274, or call collect outside the U.S. at 1-804-673-6496
Business Cardmember Services:
General inquiries or to report lost or stolen card:
24-hour Cardmember Service: 866-249-3790
We accept relay calls
Outside the United States: 701-461-1907 (call collect)
Send payments:
U.S. Bank National Association
Cardmember Service
P.O. Box 790408
St. Louis, MO 63179-0408
Make sure to include your account number in the memo area of your check.
General/Billing inquiries:
Consumer:
U.S. Bank National Association
P.O. Box 6338
Fargo, ND 58125-6338
Business:
U.S. Bank National Association
P.O. Box 6338
Fargo, ND 58125-6338
Email Us
For questions specific to an existing account, please Login to Online Banking to authenticate that you are the account owner:
- Log in to Online Banking
- Under the “Customer Service” tab, select “Contact Us”
- Select "Email Us"
