Contact Us

Keep in touch with SKYPASS Visa® Cardmember Services and more

Select Cardmember Services:

General inquiries or to report lost or stolen card:

24-hour Cardmember Service: 866-359-4771
We accept relay calls

Outside the United States: 701-461-1573 (call collect)

SkyBlue, Classic, and Secured Cardmember Services:

General inquiries or to report lost or stolen card:

24-hour Cardmember Service: 866-286-8472
We accept relay calls

Outside the United States: 701-461-1906 (call collect)

Signature Cardmember Services:

General inquiries or to report lost or stolen card:

24-hour Cardmember Service: 866-359-4771
We accept relay calls

Outside the United States: 701-461-1573 (call collect)

Signature Benefits:

Visa Warranty Manager Service: 800-VISA-911, (800-847-2911)

Travel & Emergency Assistance and Auto Rental Insurance: 800-VISA-911, (800-847-2911)

Lost Luggage Insurance: 1-800-757-1274, or call collect outside the U.S. at 1-804-673-6496

Business Cardmember Services:

General inquiries or to report lost or stolen card:

24-hour Cardmember Service: 866-249-3790
We accept relay calls

Outside the United States: 701-461-1907 (call collect)

Send payments:

U.S. Bank National Association
Cardmember Service
P.O. Box 790408
St. Louis, MO 63179-0408

Make sure to include your account number in the memo area of your check.

General/Billing inquiries:

Consumer:

U.S. Bank National Association
P.O. Box 6338
Fargo, ND 58125-6338

Business:

U.S. Bank National Association
P.O. Box 6338
Fargo, ND 58125-6338

Email Us

For questions specific to an existing account, please Login to Online Banking to authenticate that you are the account owner:

  1. Log in to Online Banking
  2. Under the “Customer Service” tab, select “Contact Us”
  3. Select "Email Us"

For general questions about the SKYPASS Visa card program, contact us by email.

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We may change APRs, fees, and other Account terms in the future based on your experience with U.S. Bank National Association and its affiliates as provided under the Cardmember Agreement and applicable law.

The creditor and issuer of these cards is U.S. Bank National Association, pursuant to a license from Visa U.S.A. Inc. and these cards are available to United States residents only.

In the event of discrepancy between the English and Korean languages on this document, the English version will prevail.

While this U.S. Bank communication is offered in Korean, not all subsequent communications will be in that language. Some services and correspondence, including important documents related to opening and maintenance of our products (such as account agreements and statements), certain telephone numbers, website pages, and other Internet communications may be available only in English. Independent third party interpreters are available to assist you as needed.

©2018 U.S. Bank National Association.

U.S. Bank National Association • 200 South Sixth Street • Minneapolis, MN 55402

Subject to Credit Approval. Account must be open and in good standing to earn rewards and benefits. Upon approval, please refer to your Cardmember Agreement for additional information.